Can I use someone else’s bank account for my AMP DASP payment?

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Can AMP send payment to an overseas bank?

Sometimes yes, but an Australian bank account is generally the easiest and quickest option.

What if I don’t have an Australian bank account?

AMP may accept international bank details or issue a cheque depending on their policy. ALITAX will guide you based on the fund’s requirements.

If a cheque is issued, how do I deposit it?

Deposit it at your local bank. Clearing times vary, and banks typically require the cheque name to match your ID.

Do I need certified passport documents for AMP DASP?

If your balance is $5,000 or more, certified ID is usually required. Even under $5,000, AMP may still request additional verification.

How do I start my AMP DASP process with ALITAX?

Send your fund name (AMP), passport and visa details, and your preferred bank details. ALITAX will guide you step-by-step through the full AMP DASP process.

Departing Australia Super (DASP)

Claim your AMP Super Fund after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your AMP Super Fund as a Departing Australia Superannuation Payment (DASP).

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Temporary visa AMP Super Fund Document checklist Certification guidance

Who can apply for an AMP Super Fund DASP?

You may be eligible to claim your AMP Super Fund Departing Australia Superannuation Payment (DASP) if:

You have permanently left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your AMP Super Fund account while you were working in Australia.

AMP note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer to a KiwiSaver fund instead.

What you need to prepare for an AMP DASP claim

Identity documents

Your passport details (passport number, full name, date of birth).

If your AMP balance is above $5,000, certified copies of your passport/ID are commonly requested.

If you’re overseas, certification is often completed by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence that your visa is now expired or has been cancelled (as required for a DASP claim).

Your AMP account details

Your AMP member number (if available).

Make sure your personal details exactly match AMP records to reduce verification delays.

Payment information

AMP commonly prefers payment to an Australian bank account in your own name.

If you don’t have one, AMP may accept international bank details or issue a cheque depending on policy.

Common reasons AMP claims get delayed

Incorrect or incomplete certification wording
Name discrepancy between passport and AMP member records
Missing or unclear proof of visa expiry/cancellation
Bank account not held in your own name
Incorrect or outdated contact details in your AMP profile

Tip: Prepare documents before leaving Australia and keep your AMP contact details updated.

AMP Super Fund unique requirements

Exact identity matching

Your name and date of birth must match your AMP member profile exactly. Even small spelling differences can trigger additional checks.

Certified ID for higher balances

For balances of $5,000 or more, AMP commonly requires certified proof of identity and may seek extra immigration evidence for complex cases.

Possible ATO transfer

If you don’t claim within certain timeframes, your AMP balance may be transferred to the ATO as unclaimed super. In that case you must claim from the ATO instead of directly from AMP.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature/date must be correct and readable
Visa evidence must clearly show expiry or cancellation
All documents must match your AMP member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your AMP super, your account balance reduces to $0 and any insurance cover linked to that account may end. If you plan to keep super in Australia or open another account, consider how this affects your insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
AMP member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have permanently left Australia and your temporary visa must be expired or cancelled to use the DASP process.

Submit DASP

Most applicants use the ATO online DASP system. AMP then verifies your identity and claim details based on the information received.

Provide documents if requested

If AMP requests certified ID or additional information, send documents that meet their certification and wording standards.

Payment

Once AMP finishes its checks, payment is released to your nominated bank account (timing depends on document quality and any follow-up).

Step-by-step with ALITAX

Eligibility review

We confirm your visa status and check whether your AMP balance is still with AMP or has moved to the ATO.

Collecting required information

We help you gather passport, visa details, AMP member information, and bank details in the correct format.

Certification guidance

If certified documents are required, we guide the exact wording and who can certify documents in your country.

Lodgement + follow-up

We assist with DASP submission and help manage AMP follow-ups until your claim is finalised.

Payment release

Once approved, payment is released to your nominated bank account. We help you understand any tax withheld.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete AMP member records
Advises on payment method to reduce rejection and rework
Guides you if your super has already transferred to the ATO
Manages communication and follow-ups with AMP on your behalf

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Get started

Send us:

Your fund name: AMP Super Fund
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to a bank account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with AMP or has been transferred to the ATO, contact AMP Super Fund for guidance.

Phone (Australia): 131 267

Postal address
AMP Super Fund
PO Box 300, Parramatta NSW 2124
Australia

Tip: If your super has already transferred to the ATO, you may need to use the ATO-held super pathway instead of claiming directly from AMP.

To contact AMP Super Fund: visit their official website. Visit Official AMP Website

FAQs

Usually no. Payment should go to a bank account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account in your own name is usually the easiest and fastest option to receive your DASP payment.

Generally no. NZ citizens usually need a Trans-Tasman transfer request to a KiwiSaver scheme instead of a DASP payment.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, AMP may still request extra checks depending on your situation.

Send your fund name (AMP Super Fund), passport + visa details, and your preferred bank details. We’ll guide you step-by-step through the DASP process and documentation.