Can ASGARD send my payment to an overseas bank?

Sometimes yes, although using an Australian bank account is usually the fastest and easiest option.

What if I don’t have an Australian bank account?

ASGARD may accept international bank details or issue a cheque depending on their current policy. ALITAX will guide you accordingly.

If ASGARD issues a cheque, how do I deposit it?

Deposit the cheque at your local bank. Banks require the cheque name to match your ID, and clearing times vary.

Do I need certified passport documents for ASGARD DASP?

Yes. If your balance is $5,000 or more, certified ID is required. Below $5,000, ASGARD may still request additional verification.

Departing Australia Super (DASP)

Claim your Asgard Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your Asgard Super balance as a Departing Australia Superannuation Payment (DASP).

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Temporary visa Asgard Super Document checklist Certification guidance

Who can apply for an Asgard Super DASP?

You may be eligible to claim your Asgard Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your Asgard superannuation account while you were working in Australia.

Asgard note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for an Asgard DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your Asgard balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your Asgard account details

Asgard member/account number (if available).

Ensure your details match Asgard records to avoid verification delays.

Payment information

Asgard usually prefers payment to an Australian bank account in your own name.

If you don’t have one, Asgard may accept international details or other methods depending on policy.

Common reasons Asgard claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and Asgard member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your Asgard email and phone before leaving Australia if possible.

Asgard Super unique requirements

6-month ATO transfer rule

Asgard may follow the unclaimed super process where eligible balances can be transferred to the ATO after a period of inactivity, especially once you have left Australia and your visa has expired or been cancelled.

New Zealand citizens

NZ citizens generally cannot use DASP and may need a Trans-Tasman transfer request instead.

Match your details exactly

Even small spelling differences in name or date-of-birth can trigger extra checks and delays. Make sure your Asgard account details line up with your passport and visa records.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your Asgard member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia or hold other products, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
Asgard member/account number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; Asgard then verifies your details and processes the payment.

Provide documents if requested

If Asgard requests certified ID or extra checks, submit documents with correct wording and certification.

Payment

Once verified, payment is released (time depends on checks and document quality).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (Asgard vs ATO-held balance).

Collecting required information

We help gather passport, visa details, Asgard member info, and payment details.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete Asgard member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with Asgard on your behalf

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Get started

Send us:

Your fund name: Asgard Super
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with Asgard or has been transferred to the ATO, contact Asgard for guidance.

External website

To contact Asgard Super about your account, visit their official website:

Visit Asgard website

Tip: If your super has already transferred to the ATO, you may need to use the ATO-held balance pathway instead of claiming directly from Asgard.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest and fastest option.

Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.

Send your fund name (Asgard Super), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.