Can I use someone else’s bank account for my Australian Ethical DASP payment?

Payment must go to an account in your own name or an account you can clearly prove belongs to you.

Can Australian Ethical send payment to an overseas bank?

Sometimes yes, depending on the fund’s policy. However, an Australian bank account is usually the quickest and easiest option.

What if I don’t have an Australian bank account?

Australian Ethical may accept international bank details or issue a cheque. ALITAX will guide you based on the best available option.

If a cheque is issued, how do I deposit it?

You can deposit the cheque at your local bank. The cheque name must match your ID and clearing times will vary by country.

Do I need certified passport documents?

Yes, if your balance is $5,000 or more. Even below $5,000, Australian Ethical may require additional verification.

How do I start my DASP claim with ALITAX?

Send your fund name (Australian Ethical), passport details, visa expiry information, and preferred bank details. ALITAX will assist step-by-step.

Departing Australia Super (DASP)

Claim your Australian Ethical Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your Australian Ethical Super balance as a Departing Australia Superannuation Payment (DASP).

Check Your Super for Free

Temporary visa Australian Ethical Super Document checklist Certification guidance

Who can apply for an Australian Ethical Super DASP?

You may be eligible to claim your Australian Ethical Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your Australian Ethical Super account while you were working in Australia.

Australian Ethical note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer to a KiwiSaver instead.

What you need to prepare for an Australian Ethical DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your Australian Ethical balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your Australian Ethical account details

Australian Ethical Super member number (if available).

Ensure your details match Australian Ethical records to avoid verification delays.

Payment information

Australian Ethical usually prefers payment to an Australian bank account in your own name.

If you don’t have one, they may accept international details depending on policy.

Common reasons Australian Ethical claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and Australian Ethical member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your Australian Ethical email and phone before leaving Australia if possible.

Australian Ethical Super unique requirements

Ethical investment charter

Australian Ethical invests according to an ethical charter. This doesn’t change your DASP eligibility, but it explains why your money was invested in certain industries and not others.

$5,000+ balances

For balances of $5,000 or more, Australian Ethical generally requires certified proof of identity and may ask for extra immigration evidence, especially for paper or complex claims.

Unclaimed super transfers

If you don’t claim within certain timeframes, your Australian Ethical balance may be transferred to the ATO as unclaimed super. In that case, you need to claim from the ATO instead of directly from Australian Ethical.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your Australian Ethical member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia or open another account, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
Australian Ethical member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; Australian Ethical then verifies your details.

Provide documents if requested

If Australian Ethical requests certified ID or extra checks, submit documents with correct wording.

Payment

Once verified, payment is released (timing depends on checks and document quality).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (Australian Ethical vs ATO-held balance).

Collecting required information

We help gather passport, visa details, Australian Ethical member info, and payment details.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with Australian Ethical on your behalf

Check Your Super For Free

Get started

Send us:

Your fund name: Australian Ethical Super
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with Australian Ethical Super or has been transferred to the ATO, contact Australian Ethical for guidance.

Phone (Australia): 1800 021 227
Phone (Overseas): +61 2 7229 0499

Postal address
Australian Ethical Super
Locked Bag 20013
Melbourne VIC 3001
Australia

Official website To contact Australian Ethical Super visit their website

Tip: If your super has already transferred to the ATO, you may need to use the ATO-held balance pathway instead of claiming directly from Australian Ethical.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest and fastest option.

Generally no. NZ citizens usually need a Trans-Tasman transfer to a KiwiSaver scheme instead of DASP.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply depending on your situation.

Send your fund name (Australian Ethical Super), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.