Can Australian Retirement Trust send payment to an overseas bank?

Sometimes yes, but an Australian bank account is generally the easiest and quickest option.

What if I don’t have an Australian bank account?

ART may accept international bank details or issue a cheque depending on policy. ALITAX will guide you based on the fund’s process.

If a cheque is issued, how do I deposit it?

Deposit it with your local bank. Clearance times vary, and banks usually require the cheque name to match your ID.

How do I start with ALITAX for my ART DASP claim?

Send your fund name (Australian Retirement Trust), passport and visa details, and your preferred bank details. ALITAX will guide you step-by-step.

Departing Australia Super (DASP)

Claim your Australian Retirement Trust super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your Australian Retirement Trust super as a Departing Australia Superannuation Payment (DASP).

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Temporary visa Australian Retirement Trust Document checklist Certification guidance

Who can apply for an Australian Retirement Trust DASP?

You may be eligible to claim your Australian Retirement Trust Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your Australian Retirement Trust account while you were working in Australia.

ART note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead of DASP.

What you need to prepare for an Australian Retirement Trust DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your Australian Retirement Trust balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your Australian Retirement Trust account details

Member number (if available).

Ensure your details match ART records to avoid verification delays.

Payment information

Australian Retirement Trust usually prefers payment to an Australian bank account in your own name.

If you don’t have one, ART may accept international bank details depending on their current policy.

Common reasons ART claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and ART member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your Australian Retirement Trust email and phone before leaving Australia if possible.

Australian Retirement Trust unique requirements

Unclaimed super transfers

If you don’t claim within certain timeframes, your Australian Retirement Trust balance may be transferred to the ATO as unclaimed super. In that case, you will need to claim from the ATO instead of directly from ART.

New Zealand citizens

NZ citizens generally cannot use DASP and may need a Trans-Tasman transfer request instead of a DASP withdrawal.

Match your details

Even small spelling differences in name or date-of-birth can trigger extra checks and delays. Make sure your passport, visa and ART profile details align.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your Australian Retirement Trust member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any insurance cover linked to the account may stop. If you still plan to keep super in Australia or open another account, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
Australian Retirement Trust member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; Australian Retirement Trust then verifies your details and processes the payment.

Provide documents if requested

If ART requests certified ID or extra checks, submit documents with correct wording, stamps and certification dates.

Payment

Once verified, payment is released (timeframe depends on checks, documentation and payment method).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (Australian Retirement Trust vs ATO-held balance).

Collecting required information

We help gather passport, visa details, ART member info, and payment details in the correct format.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released to your nominated account.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete ART member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with Australian Retirement Trust on your behalf

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Get started

Send us:

Your fund name: Australian Retirement Trust
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with Australian Retirement Trust or has been transferred to the ATO, contact ART directly for guidance.

Phone (Australia): 13 11 84
Phone (Overseas): +61 7 3333 7400

Postal address
Australian Retirement Trust
GPO Box 2924
Brisbane QLD 4001
Australia

Tip: If your super has already transferred to the ATO, you may need to use the ATO-held balance pathway instead of claiming directly from Australian Retirement Trust.

To contact Australian Retirement Trust or view their official DASP information, visit their website:
australianretirementtrust.com.au

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest and fastest option. Extra checks may apply for overseas payments.

Generally no. NZ citizens usually need a Trans-Tasman transfer request to a KiwiSaver scheme instead of a DASP withdrawal.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply depending on your circumstances.

Send your fund name (Australian Retirement Trust), passport + visa details, and your preferred bank details. We’ll guide you step-by-step through the DASP process.