Can BUSSQ send my DASP payment to an overseas bank?

Sometimes yes, but an Australian bank account is typically the fastest and simplest option.

What if I don’t have an Australian bank account?

BUSSQ may accept international bank details or issue a cheque depending on their policy. ALITAX will guide you through the correct process.

If BUSSQ issues a cheque, how do I deposit it?

You can deposit the cheque at your local bank. Clearance times vary, and banks typically require the cheque name to match your ID.

Do I need certified passport documents for a BUSSQ DASP claim?

If your balance is $5,000 or more, certified ID is required. BUSSQ may request additional verification for balances below $5,000.

How do I start my BUSSQ DASP claim with ALITAX?

Send your fund name (BUSSQ), passport and visa details, and preferred bank details. ALITAX will guide you step-by-step through the full lodgement process.

Departing Australia Super (DASP)

Claim your BUSSQ Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your BUSSQ Super balance as a Departing Australia Superannuation Payment (DASP).

Check Your Super for Free

Temporary visa BUSSQ Super Document checklist Certification guidance

Who can apply for a BUSSQ Super DASP?

You may be eligible to claim your BUSSQ Super Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your BUSSQ Super account while you were working in Australia.

BUSSQ note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for a BUSSQ DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your BUSSQ balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your BUSSQ account details

BUSSQ member number (if available).

Ensure your details match BUSSQ records to avoid verification delays.

Payment information

BUSSQ usually prefers payment to an Australian bank account in your own name.

If you don’t have one, BUSSQ may accept international bank details depending on policy.

Common reasons BUSSQ claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and BUSSQ member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your BUSSQ email and phone before leaving Australia if possible.

BUSSQ Super unique requirements

Industry fund background

BUSSQ is an industry super fund traditionally linked to the building and construction sector. Super contributions are usually paid by Australian employers into your BUSSQ account while you work in Australia.

Unclaimed super transfer to ATO

If you do not claim your BUSSQ balance within certain timeframes after leaving Australia, eligible amounts may be transferred to the ATO as unclaimed super. In that case, you must claim from the ATO instead of directly from BUSSQ.

Details must exactly match records

Even small spelling differences in your name or date-of-birth can trigger extra checks and delays. Make sure BUSSQ has your most recent personal details before you depart.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your BUSSQ member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
BUSSQ member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; BUSSQ then verifies your details and releases payment if everything is in order.

Provide documents if requested

If BUSSQ requests certified ID or extra checks, submit documents with correct wording and clear copies.

Payment

Once verified, payment is released (timing depends on checks, document quality, and bank processing).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (BUSSQ vs ATO-held balance).

Collecting required information

We help gather passport, visa details, BUSSQ member info, and payment details.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released to your nominated account.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with BUSSQ on your behalf

Check Your Super For Free

Get started

Send us:

Your fund name: BUSSQ Super
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with BUSSQ or has been transferred to the ATO, contact BUSSQ for guidance.

General contact: Please refer to your BUSSQ member statements or the official BUSSQ website for the latest phone and postal details.

To contact BUSSQ Super or find the latest details, visit their official website.

Visit BUSSQ Super website

Tip: If your super has already transferred to the ATO, you may need the ATO-held balance pathway instead of claiming directly from BUSSQ.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest option to avoid delays and extra fees.

Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.

Send your fund name (BUSSQ Super), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.