Can HOSTPLUS send my DASP payment to an overseas bank account?

Sometimes yes, but Australian bank accounts are the fastest and simplest payment option.

What if I don’t have an Australian bank account?

HOSTPLUS may accept international bank details or issue a cheque depending on their current policy. ALITAX will guide you through the correct process.

If HOSTPLUS issues a cheque, how do I deposit it?

You can deposit the cheque at your local bank. Clearance times vary, and banks typically require the cheque name to match your ID.

Do I need certified passport documents for HOSTPLUS DASP?

Yes, if your balance is $5,000 or more. Even below $5,000, HOSTPLUS may request extra verification depending on your circumstances.

How do I start my HOSTPLUS DASP claim with ALITAX?

Send your fund name (HOSTPLUS), passport and visa details, and your preferred bank details. ALITAX will guide you step-by-step for a fast and accurate DASP claim.

Departing Australia Super (DASP)

Claim your Hostplus Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your Hostplus super balance as a Departing Australia Superannuation Payment (DASP).

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Temporary visa Hostplus Super Document checklist Certification guidance

Who can apply for a Hostplus DASP?

You may be eligible to claim your Hostplus Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your Hostplus account while you were working in Australia.

Hostplus note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for a Hostplus DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your Hostplus balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your Hostplus account details

Hostplus member number (if available).

Ensure your details match Hostplus records to avoid verification delays.

Payment information

Hostplus usually prefers payment to an Australian bank account in your own name.

If you don’t have one, Hostplus may accept international details depending on policy.

Common reasons Hostplus claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and Hostplus member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your Hostplus email and phone before leaving Australia if possible.

Hostplus unique requirements

Hospitality & allied industries focus

Hostplus is widely used by workers in hospitality, tourism, recreation and related industries. Your employer contributions will usually come from businesses in these sectors.

Unclaimed super transfer to ATO

If you don’t claim your Hostplus balance within certain timeframes after leaving Australia, eligible amounts may be transferred to the ATO as unclaimed super. In that case, you’ll need to claim from the ATO instead of directly from Hostplus.

Exact details must match

Even small spelling differences in your name or date-of-birth can trigger extra checks and delays. Make sure Hostplus has your most recent details before you depart.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your Hostplus member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
Hostplus member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; Hostplus then verifies your details and releases payment if everything is in order.

Provide documents if requested

If Hostplus requests certified ID or extra checks, submit documents with correct wording and clear copies.

Payment

Once verified, payment is released (timing depends on checks, document quality, and bank processing).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (Hostplus vs ATO-held balance).

Collecting required information

We help gather passport, visa details, Hostplus member info, and payment details.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released to your nominated account.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with Hostplus on your behalf

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Get started

Send us:

Your fund name: Hostplus
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with Hostplus or has been transferred to the ATO, contact Hostplus for guidance.

General contact: Please refer to your Hostplus member statements or the official Hostplus website for the latest phone and postal details.

To contact Hostplus or find the latest details, visit their official website.

Visit Hostplus website

Tip: If your super has already transferred to the ATO, you may need the ATO-held balance pathway instead of claiming directly from Hostplus.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest option to avoid delays and extra fees.

Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.

Send your fund name (Hostplus), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.