Departing Australia Super (DASP)

Claim your MLC Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your MLC Super balance as a Departing Australia Superannuation Payment (DASP).

Temporary visa MLC Super Document checklist Certification guidance

Who can apply for an MLC Super DASP?

You may be eligible to claim your MLC Super Departing Australia Superannuation Payment (DASP) if:

  • You have left Australia and don’t intend to live there, and
  • Your temporary visa has expired or has been cancelled, and
  • You are not an Australian citizen, permanent resident, or New Zealand citizen, and
  • Super contributions were paid into your MLC Super account while you were working in Australia.
MLC note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for an MLC DASP claim

1

Identity documents

Passport details (passport number, full name, date of birth).

If your MLC Super balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

2

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

3

Your MLC Super account details

MLC member number (if available).

Ensure your details match MLC’s records to avoid verification delays.

4

Payment information

MLC usually prefers payment to an Australian bank account in your own name.

If you don’t have one, MLC may accept international bank details depending on policy.

Common reasons MLC claims get delayed

  • Certification missing / unclear / wrong wording
  • Name mismatch between passport and MLC member profile
  • Visa expiry/cancellation evidence not readable or not provided
  • Payment details not in the applicant’s own name
  • Old contact details causing missed follow-up requests
Tip: Update your MLC Super email and phone before leaving Australia if possible.

MLC Super unique requirements

1

Unclaimed super & ATO transfer

If you don’t claim within certain timeframes, eligible MLC Super balances may be transferred to the ATO as unclaimed super. In that case, you must claim through the ATO instead of directly from MLC.

2

New Zealand citizens

NZ citizens generally cannot use DASP and may need a Trans-Tasman transfer request instead.

3

Exact match of your details

Even small spelling differences in your name or date-of-birth can trigger additional checks and delays, so make sure all forms and documents match your MLC member profile.

Document standards (strict)

  • Passport copy must be clear and complete (photo page + details)
  • If certification is required, wording and stamp/signature must be correct
  • Visa evidence must show expiry or cancellation clearly
  • All documents should match your MLC Super member profile details
Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia, or may return in future, consider how this affects insurance before proceeding.

Required information

  • Full name + date of birth (must match passport)
  • Passport number + passport details
  • Visa details (subclass + expiry/cancellation evidence)
  • MLC Super member number (if available)
  • Payment details (AU bank recommended, in your own name)
  • Updated email + phone number

How to withdraw (steps)

1

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

2

Submit DASP

Most applicants use the ATO online DASP system; MLC then verifies your details.

3

Provide documents if requested

If MLC requests certified ID or extra checks, submit documents with correct wording.

4

Payment

Once verified, payment is released (time depends on checks and document quality).

Step-by-step with ALITAX

1

Eligibility review

We confirm visa status and the correct pathway (MLC Super vs ATO transfer).

2

Collecting required information

We help gather passport, visa details, MLC member info, and payment details.

3

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

4

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

5

Payment release

After verification, payment is released.

How ALITAX supports

  • Helps avoid delays from missing ID or incorrect certification
  • Assists with name mismatch issues and incomplete member records
  • Advises on payment method to reduce rejection and rework
  • Guides you if your super has transferred to the ATO
  • Manages communication and follow-ups with MLC on your behalf

Get started

Send us:

  • Your fund name: MLC Super
  • Passport + visa information
  • Your preferred bank details (AU bank recommended)
Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with MLC Super or has been transferred to the ATO, contact MLC for guidance.

To contact MLC Super visit their website: www.mlc.com.au
Tip: For the latest phone numbers and postal addresses, always refer to the official MLC website above.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.
Sometimes yes, but an Australian bank account is usually the easiest and fastest option.
Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.
If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.
Send your fund name (MLC Super), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.