Can I use someone else’s bank account for my Rest Super DASP payment?

Generally no. Payment usually needs to go to an account in your own name, or one you can clearly prove belongs to you.

Can Rest pay my DASP to an overseas account?

In some cases yes, but an Australian bank account is usually the simplest and quickest option.

What if I don’t have an Australian bank account?

Rest may accept international bank details or issue a cheque depending on their current policy. ALITAX will guide you based on the fund’s process.

If a cheque is issued, how do I cash it?

You can deposit it with your local bank. Clearing times can vary, and banks usually require the cheque name to match your ID.

Do I need certified passport documents for a Rest Super DASP claim?

If your balance is $5,000 or more, certified ID is commonly requested. Even under $5,000, extra verification may still be required.

How do I start my Rest Super DASP claim with ALITAX?

Send your fund name (Rest Super), passport and visa details, and your preferred bank details (an Australian bank is recommended). We’ll guide you step-by-step.

Departing Australia Super (DASP)

Claim your Rest Super after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your Rest Super as a Departing Australia Superannuation Payment (DASP).

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Temporary visa Rest Super Document checklist Certification guidance

Who can apply for a Rest Super DASP?

You may be eligible to claim your Rest Super Departing Australia Superannuation Payment (DASP) if:

You have left Australia and don’t intend to live there, and
Your temporary visa has expired or has been cancelled, and
You are not an Australian citizen, permanent resident, or New Zealand citizen, and
Super contributions were paid into your Rest Super account while you were working in Australia.

Rest note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for a Rest DASP claim

Identity documents

Passport details (passport number, full name, date of birth).

If your Rest balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

Your Rest account details

Rest member number (if available).

Ensure your details match Rest records to avoid verification delays.

Payment information

Rest usually prefers payment to an Australian bank account in your own name.

If you don’t have one, Rest may accept international details or issue a cheque depending on policy.

Common reasons Rest claims get delayed

Certification missing / unclear / wrong wording
Name mismatch between passport and Rest member profile
Visa expiry/cancellation evidence not readable or not provided
Payment details not in the applicant’s own name
Old contact details causing missed follow-up requests

Tip: Update your Rest email and phone before leaving Australia if possible.

Rest Super unique requirements

6-month ATO transfer rule

Rest often follows the unclaimed super process where eligible balances may be transferred to the ATO after around 6 months.

New Zealand citizens

NZ citizens generally cannot use DASP and may need a Trans-Tasman transfer request instead.

Match your details

Even small spelling differences in name or date-of-birth can trigger extra checks and delays.

Document standards (strict)

Passport copy must be clear and complete (photo page + details)
If certification is required, wording and stamp/signature must be correct
Visa evidence must show expiry or cancellation clearly
All documents should match your Rest member profile details

Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia, consider how this affects insurance before proceeding.

Required information

Full name + date of birth (must match passport)
Passport number + passport details
Visa details (subclass + expiry/cancellation evidence)
Rest member number (if available)
Payment details (AU bank recommended, in your own name)
Updated email + phone number

How to withdraw (steps)

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

Submit DASP

Most applicants use the ATO online DASP system; Rest then verifies your details.

Provide documents if requested

If Rest requests certified ID or extra checks, submit documents with correct wording.

Payment

Once verified, payment is released (time depends on checks and document quality).

Step-by-step with ALITAX

Eligibility review

We confirm visa status and the correct pathway (Rest vs ATO transfer).

Collecting required information

We help gather passport, visa details, Rest member info, and payment details.

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

Payment release

After verification, payment is released.

How ALITAX supports

Helps avoid delays from missing ID or incorrect certification
Assists with name mismatch issues and incomplete member records
Advises on payment method to reduce rejection and rework
Guides you if your super has transferred to the ATO
Manages communication and follow-ups with Rest on your behalf

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Get started

Send us:

Your fund name: Rest Super
Passport + visa information
Your preferred bank details (AU bank recommended)

Book a Zoom/Phone Call

Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with Rest or has been transferred to the ATO, contact Rest for guidance.

Phone (Australia): 1300 300 778
Phone (Overseas): +61 2 4629 1000

Postal address
Rest Super Locked Bag 5042, Parramatta NSW 2124
Australia

To contact Rest Super or review their guidance, visit their official website: Rest Super Website

Tip: If your super has already transferred to the ATO, you may need the ATO-held balance pathway instead.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.

Sometimes yes, but an Australian bank account is usually the easiest option.

Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.

If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.

Send your fund name (Rest Super), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.