Departing Australia Super (DASP)

Claim your UniSuper after leaving Australia

If you worked in Australia on a temporary visa and you’ve now left, you may be able to withdraw your UniSuper balance as a Departing Australia Superannuation Payment (DASP).

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Temporary visa UniSuper Document checklist Certification guidance

On this page

Who can claim (DASP) What you need to prepare UniSuper unique requirements Document standards (strict) Account closure & insurance Required information How to withdraw (steps) Step-by-step with ALITAX How ALITAX supports Contact & postal addresses FAQs

Who can apply for a UniSuper DASP?

You may be eligible to claim your UniSuper Departing Australia Superannuation Payment (DASP) if:

  • You have left Australia and don’t intend to live there, and
  • Your temporary visa has expired or has been cancelled, and
  • You are not an Australian citizen, permanent resident, or New Zealand citizen, and
  • Super contributions were paid into your UniSuper account while you were working in Australia.
UniSuper note: New Zealand citizens cannot use the DASP process due to the Trans-Tasman arrangement. They usually need a Trans-Tasman transfer request instead.

What you need to prepare for a UniSuper DASP claim

1

Identity documents

Passport details (passport number, full name, date of birth).

If your UniSuper balance is above $5,000, certified copies of passport/ID are commonly required.

If overseas, certification is often done by a Notary Public or an Australian Embassy/Consulate.

2

Visa information

Your visa subclass/type.

Evidence your visa has expired or was cancelled (as required for a DASP claim).

3

Your UniSuper account details

UniSuper member number (if available).

Ensure your details match UniSuper records to avoid verification delays.

4

Payment information

UniSuper usually prefers payment to an Australian bank account in your own name.

If you don’t have one, UniSuper may accept international details depending on policy.

Common reasons UniSuper claims get delayed

  • Certification missing / unclear / wrong wording
  • Name mismatch between passport and UniSuper member profile
  • Visa expiry/cancellation evidence not readable or not provided
  • Payment details not in the applicant’s own name
  • Old contact details causing missed follow-up requests
Tip: Update your UniSuper email and phone before leaving Australia if possible.

UniSuper unique requirements

1

Higher education & research focus

UniSuper mainly services employees in the higher education and research sector. Your employer contributions will often come from a university or research institution linked to UniSuper.

2

Unclaimed super transfer to ATO

If you don’t claim your UniSuper balance within certain timeframes after leaving Australia, eligible amounts may be transferred to the ATO as unclaimed super. In that case, you need to claim from the ATO instead of directly from UniSuper.

3

Exact details must match

Even small spelling differences in name, date-of-birth, or address can trigger extra checks and delays. Make sure UniSuper has your most recent details before you depart.

Document standards (strict)

  • Passport copy must be clear and complete (photo page + details)
  • If certification is required, wording and stamp/signature must be correct
  • Visa evidence must show expiry or cancellation clearly
  • All documents should match your UniSuper member profile details
Tip: If you are outside Australia, a Notary Public or Australian Embassy/Consulate is commonly used for certification.

Account closure & insurance

When you withdraw your super, your account balance reduces to $0 and any cover linked to the account may stop. If you still plan to keep super in Australia, consider how this affects insurance before proceeding.

Required information

  • Full name + date of birth (must match passport)
  • Passport number + passport details
  • Visa details (subclass + expiry/cancellation evidence)
  • UniSuper member number (if available)
  • Payment details (AU bank recommended, in your own name)
  • Updated email + phone number

How to withdraw (steps)

1

Confirm eligibility

You must have left Australia and your temporary visa must be expired or cancelled.

2

Submit DASP

Most applicants use the ATO online DASP system; UniSuper then verifies your details and releases payment if eligible.

3

Provide documents if requested

If UniSuper requests certified ID or extra checks, submit documents with correct wording and clear copies.

4

Payment

Once verified, payment is released (time depends on checks, document quality, and bank processing).

Step-by-step with ALITAX

1

Eligibility review

We confirm visa status and the correct pathway (UniSuper vs ATO-held balance).

2

Collecting required information

We help gather passport, visa details, UniSuper member info, and payment details.

3

Certification guidance

If certified documents are required, we guide wording + who can certify in your country.

4

Lodgement + follow-up

We assist with submission and manage follow-ups until completion.

5

Payment release

After verification, payment is released to your nominated account.

How ALITAX supports

  • Helps avoid delays from missing ID or incorrect certification
  • Assists with name mismatch issues and incomplete member records
  • Advises on payment method to reduce rejection and rework
  • Guides you if your super has transferred to the ATO
  • Manages communication and follow-ups with UniSuper on your behalf
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Get started

Send us:

  • Your fund name: UniSuper
  • Passport + visa information
  • Your preferred bank details (AU bank recommended)
Book a Zoom/Phone Call
Note: Payments generally need to go to an account in your own name.

Contact & postal addresses

If you need to confirm whether your balance is still with UniSuper or has been transferred to the ATO, contact UniSuper for guidance.

Phone (Australia): 1800 331 685
Phone (Overseas): +61 3 8601 6380
Head office address
UniSuper
Level 35, 385 Bourke Street
Melbourne VIC 3000, Australia

To contact UniSuper or find the latest details, visit their official website.

Visit UniSuper website
Tip: If your super has already transferred to the ATO, you may need the ATO-held balance pathway instead.

FAQs

Usually no. Payment should go to an account in your own name, or one you can clearly prove belongs to you.
Sometimes yes, but an Australian bank account is usually the easiest option to avoid delays and extra fees.
Generally no. NZ citizens usually need a Trans-Tasman transfer request instead of DASP.
If your balance is $5,000 or more, certified ID is commonly required. Even under $5,000, extra checks may still apply.
Send your fund name (UniSuper), passport + visa details, and your preferred bank details. We’ll guide you step-by-step.